Slots / Sports
At 99 ww, we collect only the account and transaction data needed to run your wallet and game sessions — nothing extra. This policy explains what we hold, why we hold it, and the choices available to you, subject to your local law and eligible regions.
When you open an account with us, we record the details you provide during registration — your name, email address, mobile number and the payment method you link, which may be bKash, Nagad or Rocket. We collect this to verify your identity, process deposits and withdrawals through your chosen wallet, and keep your session history accurate. Device and browser data — such as your IP address, screen type and session timestamps — are logged automatically each time you access the lobby. We use that technical data to detect unusual access patterns and keep your account from being opened on an unrecognised device without your action. We do not sell your personal details to third parties. We may share data with payment processors — including the mobile wallet operators that run bKash, Nagad and Rocket — only as far as needed to complete a transaction you initiated. Any sharing with game content studios covers session tokens only, not your identity or financial records. Retention periods depend on regulatory requirements in the jurisdictions where we operate; we remove data that no longer serves a documented purpose. Access to this platform and the data rights described here depend on local law and eligible regions.
This policy applies to every interaction you have directly with 99 ww — your account page, the game lobby, the wallet section and any support message you send us. It does not extend to third-party websites linked from our pages or to the independent terms of mobile wallet operators like bKash, Nagad and Rocket, whose own privacy practices govern how they handle your data on their end.
All data collected when you log in, update your profile or change your password falls under this policy. This includes session tokens, device identifiers and the email or mobile number used to authenticate your account.
Deposit and withdrawal records tied to bKash, Nagad or Rocket are covered here for the portion we control. The wallet operator's own records are governed by their separate terms, which we do not set or override.
Your game session data — rounds played, bet history visible in your account — is held by us and covered by this policy. Game content is supplied by studios in our lobby; their server-side logs are outside our direct control.
Any external link, partner site or payment gateway you navigate to after leaving 99 ww operates under its own privacy terms. We are not responsible for data practices on those external services once you leave our domain.
You have several concrete actions available under this policy. Start by opening your account settings page — the fields displayed there show the personal details we currently hold, and you can update your mobile number, email or linked wallet reference directly from that screen. If a record looks incorrect and the account page does not let you fix it yourself, contact our support team through the route listed on the site and specify which field needs changing; we will confirm receipt and act on it. Where data is no longer needed and no regulatory hold applies, you can request removal by writing to us with your account identifier. For questions about what specific records we hold about your session history or transaction logs, reach out through the published support channel and we will describe what is stored. Availability of these rights may vary depending on your local law and the eligible region your account is registered under.
Open the account settings page to see the personal details, wallet links and contact information we currently hold for your profile.
Edit your name, mobile number or email directly in account settings. For fields locked by verification, contact support with the correction and your account reference.
Use the published support contact to ask what data we hold, why we hold it, or how a specific record was collected. We will respond through the same channel.
If your account is closed and no regulatory retention period applies, write to us requesting deletion. We will confirm the outcome once the review is complete.
For any privacy-related question — whether it is about a data record, a wallet transaction entry or an account detail you want corrected — use the contact routes published on the site. We do not list channels or operating windows we cannot confirm; only routes visible on the site are active for privacy queries.
Open the chat widget on the site to raise a privacy question directly. Have your account identifier ready so we can locate your records without delay.
Send a written privacy request to the email address listed on our contact page. Include your account reference and the specific record or correction you are asking about.
The help section of your account area covers common data and privacy questions. Check there first — many record-review and correction steps are described with the exact fields to use.
We apply access controls to limit which internal systems can read your account data, and we log administrative access to those systems separately from your game and wallet records. Cookies on the site are used for session management and to keep your account authenticated between pages — not for cross-site advertising. If you want to review or change cookie behaviour, your browser settings control that independently of your account preferences.
We keep account and transaction records for as long as required by the applicable rules in regions where we operate. Once a retention period ends and no active query is open, we remove the data from live systems.
Session cookies keep your account active while you browse the lobby and wallet pages. They are not used to track you across other websites. Browser-level cookie controls let you manage this independently.
Access to your account is protected by the credentials you set. If we detect login activity from an unrecognised device, the account page will prompt an additional verification step before the session continues.
If this policy changes in a way that affects how we use your data, we will update the page and note the revision. You can contact support at any time if you have questions about what changed and why.
These questions cover what we are asked most often about data, account records, wallet entries and the steps available to you under this policy. If your question is not here, the support routes listed above are open for direct queries.
We collect the name, email address, mobile number and payment method details you enter during registration. If you link bKash, Nagad or Rocket, we record the wallet reference needed to process your transactions. Device and session data is also logged automatically for security.
We share data only as needed to complete actions you initiate — for example, passing a transaction reference to bKash, Nagad or Rocket to process a deposit. We do not sell personal data, and we do not share identity records with game studios; only session tokens are exchanged for game delivery.
Retention periods depend on applicable rules in the regions where we operate. Financial transaction records tied to bKash, Nagad or Rocket may be kept for a defined period after account closure. Once a retention period ends with no open query, we remove the data.
Open your account settings page — the fields displayed there show what we currently hold. You can edit most details directly. For locked fields or records not shown on that screen, contact support with your account reference and the specific correction you need.
Closing your account stops new data collection for game sessions and wallet activity. We retain records for the period required by applicable rules, then remove them. Contact support after closure if you want to confirm the status of a specific record.
This policy covers your use of 99 ww regardless of where you access it. Whether the platform and the data rights described here are available to you depends on your local law and eligible regions. We recommend checking the rules that apply in your location before using the service.